Terms and conditions

1. Introduction
  • These terms and conditions ("Terms") govern your use of Aquano Water Filters' website, products, andservices. By using our website or purchasing our products, you agree to these Terms.
  • "We" or "Us" refers to Aquano Water Filters. "You" or "Customer" refers to the individual or organization using our website or purchasing our products.
  • We may update these Terms to reflect changes in our practices or applicable laws.
2. Definitions
  •  "We" or "Us" refers to Aquano Water Filters.
  • "You" or "Customer" refers to the individual or organization using our website or purchasing our products.
3. Product Information
  • Product descriptions and specifications are subject to change without notice.
  • We strive to provide accurate product information, but errors may occur.
4. Ordering and Payment
  • All orders are subject to acceptance and availability.
  • Payment terms are outlined during the checkout process.
5. Shipping and Delivery
  • Shipping details are provided during the checkout process.
  • Delivery times are estimates and may vary.
6. Returns and Refunds
  •  Return and refund policies are outlined on our website.
  • Customers are responsible for return shipping costs.
7. Warranties and Liability
  •  Our products are warranted to be free from defects for a specified period.
  • We are not liable for damages resulting from misuse or neglect but always happy to help get you sorted! 
8. Intellectual Property
  • Our website content, logos, and trademarks are owned by Aquano Water Filters.
  • You may not reproduce or distribute our intellectual property without permission. 
9. Governing Law 
  • These Terms are governed by NZ laws.
 10. Changes to Terms
  • We may update these Terms to reflect changes in our practices or applicable laws.
  • Your continued use of our website or products constitutes acceptance of any changes.
11. Contact Us
  •  If you have questions or concerns about these Terms, please contact us on 0800225700